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FAQs
DO I NEED TO MAKE A RESERVATION?
We recommend calling ahead or prebooking to secure the time that works best for your schedule. Walk-ins are welcome when available, but please note they cannot be guaranteed.
IF I HAVE TO CANCEL MY APPOINTMENT…
WHAT METHODS OF PAYMENT DO YOU ACCEPT?
Salon Swank accepts Cash, Visa, Mastercard, Discover, American Express, and Apple Pay, as well as personal checks. Proper identification is required for personal checks.
WHAT IS YOUR RETURNED CHECK FEE?
There is a $30 returned check fee.
ARE GRATUITIES INCLUDED IN THE COST OF SERVICES?
No. Gratuities are greatly appreciated and always left to the discretion of the guest.
WHERE CAN I FIND PARKING?
Non-metered parking is available along Central Avenue for up to two hours (after which vehicles may be ticketed). Additional unrestricted parking is available on 23rd Street and on 1st Avenue North and South.
Please note: The parking lot behind the salon is for residents only and is a tow-away zone. Unauthorized vehicles may be towed at the owner’s expense.
PRODUCT RETURNS…
All retail products may be returned within 14 days of purchase for store credit, which can be applied toward another retail purchase.
WHAT TO DO IF YOU’RE NOT SATISFIED WITH YOUR SERVICE…
Your happiness is very important to us, and we want every guest to leave feeling their best. If for any reason you’re not fully satisfied, please contact us within 72 hours of your appointment so we can address your concerns and make it right. In most cases, we’re happy to offer a complimentary adjustment to ensure you love your results.
Please note: We cannot guarantee results for services performed without a proper consultation or an appropriate finishing service.